Frequently Asked Questions

W3Industry is a technology company based in West Bengal, India. We offer AI-powered social media automation, custom software development, SaaS solutions, and free AI tools - all designed to help businesses grow smarter and faster.

We offer three core services:

• AI Automation Solutions - done-for-you social media content on Instagram, Facebook & YouTube
• Custom Development - bespoke software, eCommerce, CRMs, portals, and integrations
• SaaS & Web Solutions - end-to-end SaaS platform development from idea to launch

We also offer free AI tools (Summarizer, Text Humanizer, JSON Formatter, JS Terminal) and the W3AI Asset Studio for blockchain-certified digital art.

The easiest way is to book a free 30-minute consultation - tell us about your business and we'll recommend the right solution. You can also browse our services page or email us at info@w3industry.com.

Absolutely. Our services are designed to scale - from solo creators and small businesses using our social media packs, to funded startups building their first SaaS product, to established enterprises needing custom software.

We respond to all enquiries within 24 hours on business days. For urgent issues, email info@w3industry.com or use our AI support agent for instant answers.

It's a done-for-you social media service. Our AI writes scripts, records voiceovers, edits videos, adds subtitles, and posts content to your Instagram, Facebook, and/or YouTube - every single day, fully automated. You never appear on camera and never have to touch an editing tool.

• YouTube Growth Pack - INR 4,999/mo: 4 YouTube Shorts uploaded every week (16/month). AI voiceover, background video, subtitles, titles & descriptions.
• Brand Presence Pack - INR 7,900/mo: 1 reel posted to Instagram daily + shared to Facebook. 30 unique reels per month.
• Full Growth Pack - INR 9,500/mo: Everything in both packs combined. 46+ pieces of content across all 3 platforms every month. Save INR 2,000 vs buying separately.
• Enterprise / Agency - from INR 25,000/mo: Custom volumes, dedicated strategist, white-label reports, SLA guarantees.

All plans are billed monthly with no long-term contracts. View full details →

Yes. All plans are month-to-month with no lock-in contract. You can cancel before your next billing date with no penalty. The Full Growth Pack additionally lets you lock your launch price for 12 months if you choose to stay.

No. Everything is faceless and fully automated. You simply provide your business niche and goals during onboarding - our AI handles scripting, voiceover, visuals, editing, hashtags, and posting. You watch your audience grow.

Our team reaches out within 24 hours of your purchase to begin onboarding. You'll get a kickoff call to share your niche, audience, and brand preferences. Content typically goes live within 3-5 business days of onboarding completion.

Log in or create an account, then visit our packages page. Select your plan, click Buy Now, and complete payment via Razorpay. Your invoice is emailed instantly.

The W3AI Collective Studio is an AI-powered creation and certification tool. You describe an idea, AI generates unique artwork, and you can certify your creation permanently on the Polygon blockchain as a verifiable digital certificate of authenticity.

Just INR 2 per certification. This covers the blockchain transaction (minting) on Polygon and permanently records your ownership on-chain. You receive a downloadable certificate of authenticity.

Any Polygon-compatible wallet works: MetaMask, Trust Wallet, or Coinbase Wallet are recommended for full visibility and control. Jio Wallet addresses can receive your NFT certificate but currently cannot display or transfer it.

Yes. Use the paperclip icon in the studio to upload your own file. Supported formats: JPG, PNG, WEBP, GIF (min 300×300px), MP4, MP3, WAV, GLB/GLTF. Your uploaded artwork will be validated and certified exactly like AI-generated pieces.

We use the Polygon (MATIC) blockchain - a fast, low-cost, and environmentally friendly Ethereum Layer-2 network. Once certified, your ownership record is immutable and permanent. You can verify it anytime on Polygonscan.

• AI Summarizer - paste any long text and get a concise, accurate summary instantly.
• AI Text Humanizer - convert robotic AI-generated text into natural, human-sounding writing.
• JSON Formatter - format, validate, and explore JSON with a professional IDE-style editor.
• JS Terminal - run JavaScript directly in your browser with a full REPL and code snippets.

Yes, completely free with no hidden charges. The AI Summarizer and AI Text Humanizer do not require login. The JSON Formatter and JS Terminal are fully browser-based - no account needed at all.

There is a per-request character limit to ensure fair usage, but there are no daily caps or subscription walls. For very large documents, we recommend splitting them into sections for best results.

• Custom CRMs, ERPs, portals, and booking systems
• eCommerce platforms (custom or Shopify/WooCommerce enhancements)
• Full-stack SaaS products with subscriptions and billing
• Application modernisation and legacy system upgrades
• Third-party API integrations and data migration

See full capabilities →

Typically 3-12 weeks depending on scope. We provide milestone-based updates throughout - you see real progress every week, not months later. We provide a clear timeline during the discovery phase before any work begins.

Our primary stack: Node.js, React, MongoDB, PostgreSQL, Express. For infrastructure: AWS, Docker, CI/CD pipelines. Payment integrations: Stripe, Razorpay. We choose the right tool for each project rather than forcing a one-size-fits-all stack.

Our 8-step process: Ideation & market research → Product strategy → UX/UI design & prototype → Full-stack development → Cloud deployment & DevOps → Subscription & billing integration → Testing & launch → Ongoing support & scaling.

Learn more about SaaS development →

Yes. We offer post-launch maintenance, bug fixes, security updates, feature expansions, and performance monitoring. Ongoing support can be arranged as a monthly retainer or on an as-needed basis.

We accept all major payment methods via Razorpay: UPI, credit/debit cards (Visa, Mastercard, RuPay), net banking, and popular wallets. All transactions are encrypted and secure.

Yes. A PDF invoice is automatically generated and emailed to you immediately after every successful payment. You can also download invoices anytime from your order dashboard.

Please refer to our full refund policy for complete details. Generally, subscription plans can be cancelled before the next billing cycle. For custom development projects, refunds depend on the milestone agreement. For any billing dispute, email info@w3industry.com.

Log in and go to My Orders. Find the relevant order and click Download Invoice. The PDF will download instantly. Your invoice is also emailed to you automatically right after payment.

Prices shown on the website are inclusive of applicable GST (18%). Your invoice will clearly show the subtotal, CGST/SGST breakdown, and grand total. Our GSTIN is 19CCNPM6060M2ZV.